Refund policy

Returns & Refunds

We want you to love your Precious Hospice Store purchase. If you're not satisfied, you may return unworn, unwashed items in their original condition within 30 days of delivery for a full refund of the item price.

Pre-orders: You may cancel a pre-order for a full refund at any time before it ships.

Damaged or incorrect items: If your order arrives damaged or you received the wrong item or size, email us within 14 days of delivery with a photo and we'll send a replacement or refund at no cost to you.

How to start a return: Email precioushospice@gmail.com with your order number. We'll reply with return instructions. Unless the item was damaged or sent in error, return shipping is paid by the customer and original shipping charges are not refundable.

Refunds are issued to your original payment method within 5–10 business days after we receive your return.

The Precious Pack is returned as a complete set.